Division: Service & Support
Support Location: Berkshire
Support Structure: National
Support Value: NDA
Contract Lead: Alex Godfrey, Service & Support Director
Project Features
- Communal and Individual Service Level Agreements
- Dedicated Support
- Asset Management
- Proactive and reactive support
- Access to full support desk
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In Brief
Charters, the Grade II listed Art Deco mansion, and formerly a high-security research centre for De Beers, is one of the most advanced and luxurious developments in the UK. Charters benefits from a superior level of onsite security, including a discreet 24-hour, seven-day security and site management service that ensures peace of mind for residents, without disturbing the inherent sense of intimacy. Charters high-tech security installation includes an audio-visual entry system for residents to manage the arrival of their guests from their apartment via personal video phone units.
Smartcomm were asked to provide the support for this exquisite development for both communal areas and also by a number of owners of individual apartments.
