Division: Service, Support and Managed Services
Support Location: London
Support Structure: National
Support Value: NDA
Contract Lead: Alex Godfrey, Service & Support Director
Features
- Bespoke Service Level Agreement
- Proactive and Reactive support
- Asset Management
- Dedicated Support Staff
- Access to full support desk
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In Brief
Hewlett Packard Enterprise Company is a global tech giant, with offices worldwide. Their new London office houses Hewlett Packard Enterprise’s new interactive Customer Experience Centre, which Smartcomm helped install. Smartcomm have been asked to provide the service and support for this state of the art high tech solution, as well as for the other seven office floors with a bespoke and flexible plan that works with and complements the internal support team.
