The information contained in this website is for general information purposes only. The information is provided by Smartcomm Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Smartcomm Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Smartcomm Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Smartcomm Ltd is Committed to Protecting and Respecting Your Privacy
Smartcomm Ltd is a limited company registered in England and Wales.
Registered number: 3800523
Registered Office: 3 Barnes Wallis Court, Wellington Road, Cressex Business Park, High Wycombe, Buckinghamshire, United Kingdom, HP12 3PS
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998, the Data Controller is: Smartcomm Ltd.
Information We May Collect from You
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.smartcomm.co.uk. This includes information provided when filling out contact forms, downloading our brochures, subscribing to our newsletter or requesting further services.
- If you contact us, we may keep a record of that correspondence together with your name, address and phone number.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
What We do with the Information We Collect
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To improve our products and services.
- To provide you with information, products or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you do not want us to use your data in this way please submit your request here.
Where We Store Your Personal Data
Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
All information you provide to us is stored on our secure content management system.
We use password protection and encryption to prevent non-permitted access to all personal data files.
We may also store manual copies of your personal information in a secure facility where access is restricted.
In this section you will find information on what cookies may be set when you visit our website and how to reject or delete those cookies.
When we provide services, we want to make them easy, useful and reliable. Where services are provided on the internet, this sometimes involves placing small amounts of information on your device, for example your computer or mobile phone.
This information consists of small files known as cookies and they cannot be used to identify you personally.
These pieces of information are used to improve our services for you through, for example:
- Enabling a service to recognise your device so you don’t have to provide the same information several times during one task.
- Recognising that you may already have provided a username and password so you don’t need to do it for every web page requested.
- Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they’re fast.
You can manage these small files yourself
How to Control and Delete Cookies
Comprehensive information on how to do this across a wide variety of browsers can be found at: http://www.aboutcookies.org/
Please be aware that restricting cookies may impact the functionality of the websites you visit.
Third Party Cookies
Cookies set for embedded social web content
To support our information provision and engagement, we sometimes embed photos and video content from websites such as Youtube, Linkedin, Twitter, Facebook and Flickr. As a result, when you visit a page with content embedded from, for example, Facebook or Twitter, you may be presented with cookies from these websites. We do not control the use of these cookies. You should check third party websites for more information on these cookies.
Our website may also carry embedded ‘share’ buttons to enable users of the site to easily share articles with their peers through a number of popular social networks. These sites may set a cookie when you are also logged in to or otherwise using their service. We have no control over these cookies and you should check for more info from their website on these cookies.
Cookies for Web Analytics
We use third party services to gather data regarding the usage of our site on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the service we provide to UK and non UK visitors.
Google Analytics is a web analytics service provider provided by Google Inc. Google Analytics sets a cookie in order to evaluate a visitor’s use of our website.
Google stores the information collection by the cookie on their servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and the purposes set out above.